Shipping policy

Shipping & Returns

We ship worldwide.

All Marea New York sandals are handcrafted in small batches and fulfilled from our warehouse in the United States.

Orders are typically processed and prepared for shipment within 1–3 business days, unless otherwise stated on the product page.

Processing time refers to the time required to prepare your order before dispatch.

Estimated delivery times after dispatch:

United States: 2–5 business days
Canada: 4–7 business days
Europe: 5–8 business days
Rest of World: 6–10 business days

Shipping times are estimates and may vary depending on the destination, carrier, and customs processing.

All orders are fulfilled and shipped from the United States.

Once your order has been dispatched, you will receive a confirmation email including your tracking information.

International orders may be subject to local taxes, customs duties, or import fees upon arrival.

These charges are the responsibility of the customer.

Marea New York is not responsible for delays caused by customs or for any customs duties, taxes, or import fees charged by the destination country.

We want you to love your Marea New York sandals.

We accept returns within 14 days of delivery.

To be eligible for a return, items must be:

To request a return, please contact us within 14 days of delivery at:

Please include your order number and the reason for your return.

Once your return request is approved, we will provide you with the return instructions and return address.

Please do not send your return to the shipping address on your original package without first contacting us.

Customers are responsible for the cost of return shipping.

We strongly recommend using a tracked shipping service, as Marea New York cannot be responsible for returns that are lost or damaged in transit.

Original shipping charges are non-refundable.

Once your return is received and inspected, we will process your refund to the original payment method.

Please allow additional time for your bank or payment provider to process the refund.

Sale items and items purchased with a discount of 30% or more are final sale and cannot be returned or exchanged.

We currently do not offer direct exchanges.

If you need a different size, please return your original order following the return process above and place a new order for the desired size.

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery at:

Please include:

We will review the issue and arrange a replacement or another appropriate solution where applicable.